ZOLEO Satellite Communicator
?GLOBAL MESSAGING AS IT WAS MEANT TO BE: Only ZOLEO extends your messaging coverage to everywhere on earth transmitting over the lowest cost network available (satellite, cellular or Wi-Fi). ZOLEO offers a familiar text messaging experience to and from any SMS text number, email address or another ZOLEO app user. By taking advantage of cellular or Wi-Fi when available and the Iridium satellite network when it isn��t.
? DEDICATED SMS PHONE NUMBER & EMAIL ADDRESS: Your ZOLEO device includes a dedicated US SMS text number and email address that you can share with contacts and that they��ll recognize when you message them. Contacts can send messages directly to your SMS number, email address or via the free ZOLEO app. It��s that simple!
?EMERGENCY SOS & MORE: Declaring an SOS ensures your alert and GPS coordinates are sent to GEOS, our 24/7 emergency monitoring partner. Other safety features include check-in to let others know you��re OK and the ability to add your GPS coordinates to any message. And the ability to plan safe travel with on-demand weather forecasts.
?RUGGED AND BUILT TO WORK FOR DAYS: Long-lasting battery life �C 200+ hours or 8+ days checking messages every 12 minutes (Lithium-ion battery). Lightweight (5.3 oz) and compact (3.58 x 2.6 x 1.06 in), the ZOLEO device is rugged with MIL-STD 810G shock-resistance, and superior dust- and water- resistance (IP68). Power input �C Micro-USB Type B with a charging time of 2 hours. Operating temperature �C -4��F to 131��F. Certifications FCC, CE, ISED, ITU, RCM, GITECKI, REACH ROHS, Iridium approved EN 60945 maritime navigation and radio communication equipment (EMC) emissions & immunity tested
- Lanyard
- Carabiner
- USB cable, 50 cm (20 in)
- Quick Start Guide
By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.
Shipping Timeframe
Handling Time: 1–2 business days (Monday–Friday).
Travel Time: 5–7 business days after dispatch.
Cutoff: Orders after 4:00 PM (Pacific Standard Time) are processed the next business day.
Estimated Delivery: 6–9 business days total (handling + travel).
Delivery windows are projected and can vary due to carrier delays, weather, holidays, or other unexpected events.
Shipping Services
Service Type: Standard US Shipping
Cost: Free shipping on all orders no minimum spend required
Destination: Orders are sent to the address you provide at checkout
Shipping details shown at checkout are correct at the time of purchase.
Tracking Your Order
Once your order is dispatched, we will email you a tracking number. Tracking updates usually appear within 48 hours.
Order Changes or Cancellations
If you need to amend or cancel your order, contact us immediately. Once your order has been shipped, changes or cancellations may not be possible.
Incorrect Shipping Address
Please double-check your shipping address is correct before finalising your order. Turquoise Armadillo is not responsible for deliveries sent to wrong or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your parcel appears lost or stuck, get in touch with us. We will look into the situation and assist where possible.
By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.
Return Window
Return requests must be lodged within 14 days of delivery. Items should be unworn and unused, sent back in their original packaging with all tags still fixed. Any product showing wear, damage, or alterations will not be accepted.
How to Request a Return
To begin a return, email us with your order number and the reason for returning the item. Once granted, we will email return shipping instructions. Unauthorised returns may be refused.
Damaged or Incorrect Items
If you receive an item that is damaged, faulty, or different from what you ordered, reach out to us straight after delivery. We will examine the matter and provide a solution if your situation qualifies.
Exchanges
Exchanges are only provided for items that arrived damaged or incorrect. We do not accept exchanges for customers who changed their mind. All exchange requests must be emailed with your order number and a brief summary.
Restocking Fees
Turquoise Armadillo does not charge any restocking fees on approved returns.
Refunds
After we receive and inspect your returned product, we will email you an update. If your refund is approved, the amount will be returned to your original payment method. Refund processing may take up to 7 business days from the date of approval. Items that do not meet our return rules may not receive a refund.
Discounts and Promotions
All discount codes and promotional offers must be entered at checkout. We cannot refund any promotions that were forgotten, missed, or already expired.
At Turquoise Armadillo, we strive to ensure that the checkout process is hassle-free and completely secure. Here’s everything you need to know about the payment process:
Accepted Payment Methods
We accept the following payment options:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
Currency and Charges
The payment will be processed in USD. The entire amount will be deducted at the time of order. In some cases, banks may impose a pre-authorize charge before the order amount is deducted. This is a standard procedure and does not apply only to Turquoise Armadillo. We are a Netherlands-based company, and banks may treat this as an international transaction. The additional charges levied by the bank will be the responsibility of the customer.
Transaction Security
We ensure that all transactions are conducted with the highest level of security. We use SSL encryption and only work with reputable payment gateways. We do not store any card details. The card details will be directly passed to the payment gateway.
Payment Issues
In case of any issues with the payment process, please ensure that the details provided are accurate and match the ones provided to the bank. If you still face issues, please do get in touch with us at [email protected]. We will be glad to assist you.
Order Verification
We monitor all transactions to ensure the security of all our customers. In rare cases, we may ask you to verify your details before processing the order. This is done solely to ensure your security.