Shipping policy

By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.

Shipping Timeframe
Handling Time: 1–2 business days (Monday–Friday).
Travel Time: 5–7 business days after dispatch.
Cutoff: Orders after 4:00 PM (Pacific Standard Time) are processed the next business day.
Estimated Delivery: 6–9 business days total (handling + travel).

Delivery windows are projected and can vary due to carrier delays, weather, holidays, or other unexpected events.

Shipping Services
Service Type: Standard US Shipping
Cost: Free shipping on all orders no minimum spend required
Destination: Orders are sent to the address you provide at checkout
Shipping details shown at checkout are correct at the time of purchase.

Tracking Your Order
Once your order is dispatched, we will email you a tracking number. Tracking updates usually appear within 48 hours.

Order Changes or Cancellations
If you need to amend or cancel your order, contact us immediately. Once your order has been shipped, changes or cancellations may not be possible.

Incorrect Shipping Address
Please double-check your shipping address is correct before finalising your order. Turquoise Armadillo is not responsible for deliveries sent to wrong or incomplete addresses provided by the customer.

Lost or Delayed Packages
If your parcel appears lost or stuck, get in touch with us. We will look into the situation and assist where possible.

Customer Support
Got a question or need some assistance? We're always happy to help. Contact us using the details below.

Business Hours: 10:00 AM-6:00 PM/Monday-Friday
Business Name: Turquoise Armadillo
Business Number: +1 903-654-0142
Business Mail: [email protected]
Business Address: 9921 Co Rd 1390, Blooming Grove, TX 76626, United States