VTOKW Electric Bike for Adults,1000W Peak Motor Adult Electric Bicycle,48V 15.6Ah Battery,Up to 31MPH,20'' Fat Tire Ebike,Dual Disc Brakes Mountain Bike for Cycling,7 Speed E Bike,E-bike UL2849
The VTOKW Electric Bike is your ultimate companion for conquering hills and exploring diverse terrains. Powered by a 1000W peak motor, it reaches speeds of up to 31MPH, providing robust power and climbing capability to tackle 35�� slopes with ease. Equipped with a 48V 15Ah removable battery, it offers an impressive range of up to 37 miles per full charge, ensuring your adventures can last all day. The large M5 LCD display keeps you informed with real-time data on speed, battery level, and more, enhancing your riding experience. Its classic retro design blends style with modern functionality, making it a standout choice for adults seeking both performance and aesthetics. The bike features a comfortable big saddle and 20" x 4.0" fat tires for stability on beaches, snow, gravel, and more. With three riding modes��pure electric, pedal-assist, and manual��it adapts to your any needs. Additional premium features include front shock absorbers, LED headlights, turn signals, and a 7-speed gear system for a smooth, safe ride.
- E-Bike Specifications:
- Band: VTOKW
- Color: Black
- Bicycle Type: Mountain Bike
- Recommended Use: Off-road
- Model No.: V8
- Frame Material: Aluminun
- Motor: 1000W Peak
- Battery: 48V/15AH
- Charging Time: 5-7H
- Driving Distance: 37 Miles
- Brake System: Front and rear disc brake
- Tire Size: 20"x4.0
- Three Riding Modes: Pure electric, pedal-assist, pedal
- Recommended Riders Height: 5'4" -6'5"
- Dashboard: LCD Display
- Bike Size: L65 X W27.5 X H43.3 Inch
- Packing Size: L56.1 X W10.6 X H34 Inch
- Net Weight: 38kg(83.77lb)
- Max. Support Weight: 150kg(330lb)
- 1000W Peak Motor: Conquer hills with ease thanks to the powerful 1000W motor that reaches speeds up to 31MPH.
- Long-Range Battery: The 48V 15Ah battery offers up to 37 miles of riding range per charge, with convenient 5-7 hour charging.
- LCD Display & Easy Riding: The M5 LCD display provides real-time riding data, ensuring convenience and ease of use.
- Retro Design & Comfort: Combines classic retro styling with modern features, featuring a big saddle and 20" x 4.0" fat tires for stability on various terrains.
- Multiple Riding Modes & Premium Features: Offers three riding modes and includes front shock absorbers, LED headlights, turn signals, and a 7-speed gear system for enhanced safety and performance.
- 85% Pre-assembled: The bike arrives 85% pre-assembled, requiring only minor setup like installing the front wheel, light, rear seat, handlebars, and inflating the tires.
By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.
Shipping Timeframe
Handling Time: 1–2 business days (Monday–Friday).
Travel Time: 5–7 business days after dispatch.
Cutoff: Orders after 4:00 PM (Pacific Standard Time) are processed the next business day.
Estimated Delivery: 6–9 business days total (handling + travel).
Delivery windows are projected and can vary due to carrier delays, weather, holidays, or other unexpected events.
Shipping Services
Service Type: Standard US Shipping
Cost: Free shipping on all orders no minimum spend required
Destination: Orders are sent to the address you provide at checkout
Shipping details shown at checkout are correct at the time of purchase.
Tracking Your Order
Once your order is dispatched, we will email you a tracking number. Tracking updates usually appear within 48 hours.
Order Changes or Cancellations
If you need to amend or cancel your order, contact us immediately. Once your order has been shipped, changes or cancellations may not be possible.
Incorrect Shipping Address
Please double-check your shipping address is correct before finalising your order. Turquoise Armadillo is not responsible for deliveries sent to wrong or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your parcel appears lost or stuck, get in touch with us. We will look into the situation and assist where possible.
By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.
Return Window
Return requests must be lodged within 14 days of delivery. Items should be unworn and unused, sent back in their original packaging with all tags still fixed. Any product showing wear, damage, or alterations will not be accepted.
How to Request a Return
To begin a return, email us with your order number and the reason for returning the item. Once granted, we will email return shipping instructions. Unauthorised returns may be refused.
Damaged or Incorrect Items
If you receive an item that is damaged, faulty, or different from what you ordered, reach out to us straight after delivery. We will examine the matter and provide a solution if your situation qualifies.
Exchanges
Exchanges are only provided for items that arrived damaged or incorrect. We do not accept exchanges for customers who changed their mind. All exchange requests must be emailed with your order number and a brief summary.
Restocking Fees
Turquoise Armadillo does not charge any restocking fees on approved returns.
Refunds
After we receive and inspect your returned product, we will email you an update. If your refund is approved, the amount will be returned to your original payment method. Refund processing may take up to 7 business days from the date of approval. Items that do not meet our return rules may not receive a refund.
Discounts and Promotions
All discount codes and promotional offers must be entered at checkout. We cannot refund any promotions that were forgotten, missed, or already expired.
At Turquoise Armadillo, we strive to ensure that the checkout process is hassle-free and completely secure. Here’s everything you need to know about the payment process:
Accepted Payment Methods
We accept the following payment options:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
Currency and Charges
The payment will be processed in USD. The entire amount will be deducted at the time of order. In some cases, banks may impose a pre-authorize charge before the order amount is deducted. This is a standard procedure and does not apply only to Turquoise Armadillo. We are a Netherlands-based company, and banks may treat this as an international transaction. The additional charges levied by the bank will be the responsibility of the customer.
Transaction Security
We ensure that all transactions are conducted with the highest level of security. We use SSL encryption and only work with reputable payment gateways. We do not store any card details. The card details will be directly passed to the payment gateway.
Payment Issues
In case of any issues with the payment process, please ensure that the details provided are accurate and match the ones provided to the bank. If you still face issues, please do get in touch with us at [email protected]. We will be glad to assist you.
Order Verification
We monitor all transactions to ensure the security of all our customers. In rare cases, we may ask you to verify your details before processing the order. This is done solely to ensure your security.