?Hidoes Electric Bike for Adults - 20" Fat Tire Retro Cruiser, 7-Speed E-Bike with Cruise Control & Accessories (Pump/Leather Seat)
Hidoes is committed to providing customers with high-quality products and services.Our B10 adults electric bike has passed UL professional certification,with the number XD456233963101612SR.B10 retro electric mountain bike with a 1000W strong motor and 48V 12.5Ah lithium battery,up to 35 miles long range and max speed up to 32km/h,charging time is 6-8 hours.This electric bicycle is made of high carbon steel and weighs 81 lbs.Maximum Load up to 330lbs.20" x 4" fat tire commute ebike with Faux Crocodile Leather Seat,Leather Bag,Brushless DC Motor,Led Headlight,Cruise Control,Dual Disc Brake,Leather Bag,LCD Display Screen,Bicycle Chain Lifter,Shock-absorbing Seats and Dual Shock Absorbers,can bring you a safe and comfortable riding experience.Pedal Assist Cruiser Electric Bicycle with 5 Speeds(9.5-14-18-21-28mph) and 3 Modes(Pure electric mode��Assist mode and Pure bike mode) and cruise control meet your daily needs.Our off-road bike can be used in all seasons,whether it's raining or snowing (not recommended),it can provide you with a safe riding experience.The size of this electric bike is 67.86"L x 27.69"W x 42.9"H,and already comes 90% pre-assembled so you won't have to waste time with complicated assembly.The packaging includes:B10 Electric Bike,Detachable Battery,User Manual,Fast Charger(US Plug),Pump and Install Tools.We offer you a warranty period of 180-365 days.If the scooter you purchased malfunctions, please contact our customer service.
Q & A:
Q1:How long will the ebikes take for my shipment to arrive?
A:Oivpically, your order will be shipped within one business day of placing it,and Delivery within 2-7 days.
Q2:If I'm having trouble assembling my electric bike,how should I go about it?
A:The ebike is 90% assembled when you receive it.Assembly time is about 30 minutes after opening the box and following the instructions and installation video.
Q3:Can I contact the seller directly for help and customer support?
A:Certainly.We offer a 180 day to 1-year warranty for different parts.If there are any issues with the product,please feel free to contact our customer service,we will respond to all emails within 24 hours on business days.
Q4:How to keep the battery to make it last longer time?
A:Use original battery charger;When the battery power comes to 20%,try to fully charge the battery;Charge the battery at least once per two months.Store the battery separately from the product in a dry and ventilated environment.
- Our Adult Electric Bicycle with Strong Powerful 1000W Motor, greater climbing torque, a cruise beast in the mountains, snow and gravel!
- Dual disc brake system: Our dual disc brake system allows you to brake more smoothly and flexibly.Ensuring your safety.
- 5-Speed Shifting: 5-speed shifting for more power on the mountain, more variability and more adaptability off road.
- LCD Display integrated into the handlebars, ensures easy reading of statistics.
- 4" Width Anti-Skid Damping Fat Tires, shuttle freely through any terrains and anywhere.
By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.
Shipping Timeframe
Handling Time: 1–2 business days (Monday–Friday).
Travel Time: 5–7 business days after dispatch.
Cutoff: Orders after 4:00 PM (Pacific Standard Time) are processed the next business day.
Estimated Delivery: 6–9 business days total (handling + travel).
Delivery windows are projected and can vary due to carrier delays, weather, holidays, or other unexpected events.
Shipping Services
Service Type: Standard US Shipping
Cost: Free shipping on all orders no minimum spend required
Destination: Orders are sent to the address you provide at checkout
Shipping details shown at checkout are correct at the time of purchase.
Tracking Your Order
Once your order is dispatched, we will email you a tracking number. Tracking updates usually appear within 48 hours.
Order Changes or Cancellations
If you need to amend or cancel your order, contact us immediately. Once your order has been shipped, changes or cancellations may not be possible.
Incorrect Shipping Address
Please double-check your shipping address is correct before finalising your order. Turquoise Armadillo is not responsible for deliveries sent to wrong or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your parcel appears lost or stuck, get in touch with us. We will look into the situation and assist where possible.
By completing a purchase with Turquoise Armadillo, you accept the conditions described in this policy. This applies to all orders shipped within the United States.
Return Window
Return requests must be lodged within 14 days of delivery. Items should be unworn and unused, sent back in their original packaging with all tags still fixed. Any product showing wear, damage, or alterations will not be accepted.
How to Request a Return
To begin a return, email us with your order number and the reason for returning the item. Once granted, we will email return shipping instructions. Unauthorised returns may be refused.
Damaged or Incorrect Items
If you receive an item that is damaged, faulty, or different from what you ordered, reach out to us straight after delivery. We will examine the matter and provide a solution if your situation qualifies.
Exchanges
Exchanges are only provided for items that arrived damaged or incorrect. We do not accept exchanges for customers who changed their mind. All exchange requests must be emailed with your order number and a brief summary.
Restocking Fees
Turquoise Armadillo does not charge any restocking fees on approved returns.
Refunds
After we receive and inspect your returned product, we will email you an update. If your refund is approved, the amount will be returned to your original payment method. Refund processing may take up to 7 business days from the date of approval. Items that do not meet our return rules may not receive a refund.
Discounts and Promotions
All discount codes and promotional offers must be entered at checkout. We cannot refund any promotions that were forgotten, missed, or already expired.
At Turquoise Armadillo, we strive to ensure that the checkout process is hassle-free and completely secure. Here’s everything you need to know about the payment process:
Accepted Payment Methods
We accept the following payment options:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
Currency and Charges
The payment will be processed in USD. The entire amount will be deducted at the time of order. In some cases, banks may impose a pre-authorize charge before the order amount is deducted. This is a standard procedure and does not apply only to Turquoise Armadillo. We are a Netherlands-based company, and banks may treat this as an international transaction. The additional charges levied by the bank will be the responsibility of the customer.
Transaction Security
We ensure that all transactions are conducted with the highest level of security. We use SSL encryption and only work with reputable payment gateways. We do not store any card details. The card details will be directly passed to the payment gateway.
Payment Issues
In case of any issues with the payment process, please ensure that the details provided are accurate and match the ones provided to the bank. If you still face issues, please do get in touch with us at [email protected]. We will be glad to assist you.
Order Verification
We monitor all transactions to ensure the security of all our customers. In rare cases, we may ask you to verify your details before processing the order. This is done solely to ensure your security.